Privacy Policy

1. Introduction

This Privacy Policy explains how Tribe Tools Pro (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit www.tribetools.pro (“the Website”) and purchase our products.

We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Tribe Tools Pro is a trading name of SEEDO Media Ltd, a company registered in England and Wales. For the purposes of data protection law, SEEDO Media Ltd is the data controller.

  • Website: www.tribetools.pro
  • Contact: privacy@tribetools.pro

For the purposes of data protection law, Tribe Tools Pro is the data controller.

3. What Data We Collect

When you make a purchase or create an account, we may collect the following personal data:

  • Identity data: Your name.
  • Contact data: Your email address and billing address.
  • Transaction data: Details of your purchases, order history, and payment references.
  • Technical data: IP address, browser type, and usage data collected via cookies and analytics.

Payment Data

Payment is processed securely by our third-party payment providers, Stripe and PayPal, via accounts held by SEEDO Media Ltd. You may see “SEEDO Media” or “SEEDO Media Ltd” on your bank or payment statement. We do not store your full credit/debit card details or PayPal login credentials on our servers. Please refer to their respective privacy policies for details on how they handle your payment data:

  • Stripe: https://stripe.com/gb/privacy
  • PayPal: https://www.paypal.com/uk/legalhub/privacy-full

4. How We Use Your Data

We use your personal data for the following purposes:

  • To process your orders and provide access to purchased products.
  • To manage your account and provide customer support.
  • To send transactional emails such as order confirmations, download links, and licence renewal reminders.
  • To improve our Website and products based on usage patterns and feedback.

We will only send marketing communications if you have explicitly opted in. You can unsubscribe at any time.

5. Lawful Basis for Processing

We process your data on the following legal bases:

  • Contract: Processing necessary to fulfil your purchase and provide our products and services.
  • Legitimate interests: Improving our products and Website, and protecting against fraud.
  • Consent: Where you have opted in to receive marketing communications.

6. Data Sharing

We do not sell your personal data to third parties. We may share your data with:

  • Payment processors (Stripe and PayPal) to process transactions via SEEDO Media Ltd accounts.
  • Email service providers to send transactional and, where consented, marketing emails.
  • Hosting providers who store our Website and data securely.

All third parties are required to handle your data in accordance with applicable data protection law.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including:

  • Account and order data: For the duration of your account, plus 6 years after your last purchase for tax and legal record-keeping purposes.
  • Marketing preferences: Until you withdraw your consent.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Rectify inaccurate or incomplete data.
  • Erase your personal data (subject to legal obligations).
  • Restrict processing of your data.
  • Object to processing based on legitimate interests.
  • Data portability — receive your data in a structured, commonly used format.
  • Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at privacy@tribetools.pro. We will respond within 30 days.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk

9. Cookies

Our Website uses cookies to improve your experience and help us understand how the site is used. For details, please see our Cookie Policy.

You can manage your cookie preferences through your browser settings.

10. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

12. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at privacy@tribetools.pro.

Last updated: March 2026